HOW TO TRACK MY PACKAGE
We are sorry about the shipping delays during the COVID-19 outbreak period. Shipping process might be a little longer than usual due to the suspension of flights and the longer local customs clearance process affected by the coronavirus.We are trying our best to speed up the process, making sure your packages arrive as soon as possible. Thank you for your understanding!
WHERE TO FIND MY TRACKING NO.?
1. ON YOUR ORDER SHIPPED NOTIFICATION EMAIL
Check the email and find the Tracking Numbers directly.
2. ON YOUR ORDER CONFIRMATION EMAIL
Step1: Click View Your Order button to go to your order list.
Step2: Find the Order Status and Tracking Numbers.
3. ON YOUR BELLELILY ACCOUNT
Step1: Log into your account at lilyelf.com.
Step2:Check your order list and find the Tracking Numbers.
WHERE TO TRACK?
1. Tracking No. starts and ends with 2 letters like: LS268215212CN
Click here to track: http://www.17track.net/en
2. Tracking No. carries 16 characters (digits or combination of letters and digits) like: 4006318033246756 & 2MA679936101000931502
Click here to track: https://www.17track.net/en
If the destination is Canada, then select the "Canada Post" as carrier; if Australia, select the "Australia Post".
3. Tracking No. ends with letters"GB" like: GV301617999GB
Click here to track: https://www.17track.net/en and select the "Royal Mail" as carrier. If tracking No. stars with JJD following a numbers of digits(like:JJD0002249727318095), then select "Yodel" to check it.
4. Tracking No. carries 10 digits like: 2847365861
Click here to track: https://www.17track.net/en and select the "DHL" as Carrier.
5. Tracking carries 22 digits like: 9400110200830113623352
Click here to track: https://www.17track.net/en and select the "USPS" as Carrier.
1. Tracking info may be updated in 1-3 business days from the shipping date.
2. If you can't find any tracking no. on your order list, we're still preparing for your package.
3. If you can find more than 1 tracking no. on your order list, we must have shipped in different packages.
4. if you find only part of items has no tracking no., we're still preparing for the shipment of other items.